Delivery Terms

  1. We do not charge handling fees.
  2. We ship on Incoterms: DDU – Delivery Duty Unpaid. Please contact us for assistance in customs clearance.
  3. We ship on the 3-4 day when we receive payment. We need 2-3 day to process the order.
  4. Customers from Germany and Italy require tax number.
Carrier Product World / Region Period
UPS Sample swatches World wide 7-15 business days
FedEx & UPS Rolls and cut to order North America, Mexico, Central America, South America, Western Europe,
Eastern Europe, South Asia, East Asia, Japan, South East Asia
5-10 business days
TNT & UPS Rolls and cut to order Australia/New Zealand, Turkey, South Africa 6-8 business days
SF International Rolls and cut to order World wide 5-10 business days